F r e q u e n t l y A s k e d Q u e s t i o n s
Tell me more about vinyl lettering...
We use a high quality vinyl that is very thin and flexible, and when applied has the appearance of 2-3 coats of paint. The vinyl has an adhesive back and will stick to any smooth surface. The vinyl material is not meant for permanent applications but can be expected to last for several months or years depending on the surface and environment. Indoor applications will last much longer than outdoor applications.
Our glossy color line has a much stronger adhesive and is made to last 5 - 7 years outdoors! The matte colors are suitable for indoor applications.
Vinyl letters and designs are easy to apply, easy to remove, and are inexpensive. They are a perfect solution for renters who can't make permanent changes to their walls, or if you'd just like to decorate for the holidays. You can change the look and feel of any room with a new vinyl design.
The matte colors of vinyl look almost identical to a painted surface so you can have a hand-painted look and feel without the work and mess! You also have the ability to choose and personalize the look of the lettering to suit any style or space.
*WP vinyl designs are a one-time use and cannot be re-used.
What are the advantages of using vinyl lettering?
Over time the letters become more permanently adhered to the surface. If you wish to remove them, just warm up the vinyl with a hairdryer and carefully peel off. There may be some sticky residue left behind that is easily removed with rubbing alcohol or household cleaner. Generally there is never a problem removing the vinyl, although since not all paints are created equal, there is always a possibility that it could remove some of the paint. Everyone uses different qualities or ages of paint. Also the paint has not always been applied properly. A little touch-up in the end is well worth the enjoyment of your vinyl design.
If you are concerned about removing the vinyl, we recommend using the matte colors. The glossy colors have a much stronger adhesive compared to matte vinyl colors.
*It is recommended not to apply letters to freshly painted walls. Let the paint cure for at least 3 weeks before applying vinyl.
Will the vinyl damage my walls when I choose to remove them?
No. Usually if you have ordered a design or phrase with more than one color. Each color comes on a separate sheet and you will apply them to your wall separately. When dealing with layers of color, such as an animal graphic with a variety of colors, we will layer the colors for you ahead of time. However, we have added this feature recently, and if specified, it can come as one whole.
Please note that printing (single sheet vinyl) is now available when requested or when design requires it due to a complex or more realistic design.
If I order a multi-colored design, will it come on one sheet?
No. The letters or vinyl design will come pre-positioned on a sheet, held together with a special application tape, but once is has been applied to your wall, the tape is removed and only the letters remain. There is no outer layer or background.
Will my lettering come as one big 'sticker' with a clear background?
Any area that is smooth and clean will work well for vinyl, such as painted walls, mirrors, windows, glass vases, pictures frames, doors, smooth wood, tile, vehicle doors or windows, plant pots, or containters. Materials that are not suitable include brick, stucco, textured wallpapers, fabrics, rough wood, and some paints. New environmentally-friendly or low-odor paints are now on the market! We are now finding that vinyl lettering and graphics DO NOT adhere as well to these kinds of paint. If you wish to decorate with vinyl, avoid using these types of paint if possible (any brand with low-odor, zero VOC, green promise, etc). The vinyl may still be able to stick to these types of paint, but the application is typically a bit more finicky. It is recommended that you choose an alternative paint if you intend to decorate with vinyl. The vinyl adheres best to smooth, egg-shell, semi-gloss, gloss enamel, or latex paints. If possible also avoid matte finish latex paints, paints that contain stain-blockers, highly textured paint, or freshly painted walls. Freshly painted walls should be allowed to cure for 3-4 weeks before applying vinyl.
Where can I use vinyl lettering?
Can the vinyl be re-used?
No. When you peel off the vinyl it is easily stretched out of shape.
What types of payments do you accept?
Your options for payment are Interac e-transfer or credit card (Visa, Mastercard, or Discover), but if you are able to pick up, we also accept cash and cheques.
Unfortunately at this time, due to the nature of our work, and custom orders, we do not offer a refund policy as items cannot be resold or restocked.
Do you have a return policy?
How do I clean around the vinyl?
We recommend treating your vinyl design as you would a hand-painted design. Wipe gently with a damp cloth.
Can I see actual samples of the vinyl colors?
Yes! You can find the different colors on our website. Please note that the color samples you see on this website may not show accurately on your computer screen.